Community Action Agency of Northwest Alabama

Address: 745 Thompson Street
Florence, AL - 35630
(256) 766-4330
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  • About Community Action Agency of Northwest Alabama

    Provides support services and assists families with referral to other agencies under the Low Income Home Assistance Program and other benefits.
    LIHEAP is the federally funded program that helps low-income households pay their heating and cooling bills.

    The agency's mission is to provide resources and services that meet the immediate needs and enable the long-term self-sufficiency of vulnerable and low-income populations.



    The Low Income Home Energy Assistance program is called LIHEAP. They assist low income people and families with their heating and cooling bills. This program is therefore, a year long program that is available 12 months a year. To qualify for the LIHEAP assistance, you need to qualify. We provide the current Federal Poverty Rates nationwide below.

    You are automatically qualified for LIHEAP assistance if you participate in the SNAP food stamps program, TANF Temporary Assistance for Needy Families, or the SSI program through Social Security.


    Mission Statement

    Community Action changes people's lives, embodies the spirit of hope, improves our communities, and makes America a better place to live. We care about the entire community, and we are dedicated to helping people help themselves and each other."”*

    *From the Community Action Agency of Northwest Alabama website

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    Federal Poverty Guidelines for 2024

    Persons In Family Earnings (100% Fed Poverty Guideline)
    1 $15,060
    2 $20,440
    3 $25,820
    4 $31,200
    5 $36,580
    6 $41,960
    7 $47,340
    8 $52,720


    *Alaska and Hawaii have different rates for HUD federal poverty guidelines.
    These numbers above represent 100% of the Federal Poverty Rate. In order to get legal aid from some offices, they use a sliding fee scale. When they use a sliding fee scale, the 100% rate can be different than 100%. In those cases, using for example a 200% federal poverty level, you will only need double the 100% number listed above to 200%.


    User questions & answers

    Have you used the Community Action Agency of Northwest Alabama service before? If so, please help our website users by answer these questions below.

    Has anyone ever used this service? How was it?

    Do they help with deposits? What do I need to bring in?


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    Dont think so

    Monday, January 18, 2021
    Do you have any experience with the office personnel? How were they?

    How often can you apply for LIHEAP?

    How much does liheap pay here?

    What are the income limits for liheap?

    Do I need to schedule an appointment?

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    5 based on 1 reviews

    Reviews of Community Action Agency of Northwest Alabama
    • 5
      Jan 18, 2021

      Need an appt please

    Hours of Operation

    • Monday 8:00 AM - 4:30 PM
    • Tuesday 8:00 AM - 4:30 PM
    • Wednesday 8:00 AM - 4:30 PM
    • Thursday 8:00 AM - 4:30 PM
    • Friday 8:00 AM - 4:30 PM
    • Saturday closed
    • Sunday closed

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