El Dorado County Department of Community Services

Address: 3368 Lake Tahoe Boulevard
South Lake Tahoe, CA - 96150
(530) 573-3200
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  • About El Dorado County Department of Community Services


    The Home Energy Assistance Program (HEAP) assists low-income households pay their electrical bill.  Eligible homeowners or renters may qualify to have specific payment amount credited to their electric utility account or receive financial assistance. If you a resident of El Dorado or Alpine County, you can apply for this program and bring all the required paperwork.

    Priority is given to households that have elderly, disabled and children under 5.  


    Additional Programs:

    • CalWORKs
    • General Assistance
    • CalFresh (Formerly known as Food Stamps)
    • Medi-Cal / CMSP
    • Food Stamps


    Contact the office for additional information.



    The Low Income Home Energy Assistance program is called LIHEAP. They assist low income people and families with their heating and cooling bills. This program is therefore, a year long program that is available 12 months a year. To qualify for the LIHEAP assistance, you need to qualify. We provide the current Federal Poverty Rates nationwide below.

    You are automatically qualified for LIHEAP assistance if you participate in the SNAP food stamps program, TANF Temporary Assistance for Needy Families, or the SSI program through Social Security.


    Mission Statement

    Our mission is to help people in social or economic crisis increase their ability to become as self-sufficient as possible.”*

    *From the El Dorado County Department of Community Services website

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    Federal Poverty Guidelines for 2024

    Persons In Family Earnings (100% Fed Poverty Guideline)
    1 $15,060
    2 $20,440
    3 $25,820
    4 $31,200
    5 $36,580
    6 $41,960
    7 $47,340
    8 $52,720


    *Alaska and Hawaii have different rates for HUD federal poverty guidelines.
    These numbers above represent 100% of the Federal Poverty Rate. In order to get legal aid from some offices, they use a sliding fee scale. When they use a sliding fee scale, the 100% rate can be different than 100%. In those cases, using for example a 200% federal poverty level, you will only need double the 100% number listed above to 200%.


    User questions & answers

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    Hours of Operation

    • Monday 8:00 AM - 5:00 PM
    • Tuesday 8:00 AM - 5:00 PM
    • Wednesday 8:00 AM - 5:00 PM
    • Thursday 8:00 AM - 5:00 PM
    • Friday 8:00 AM - 5:00 PM
    • Saturday closed
    • Sunday closed

    Nearby LIHEAP Offices

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