APS Crisis Bill Utility Assistance Program
Up to $800 in utility assistance!
How to apply
To request APS Utility Assistance, call the following number on a Monday or Wednesday between 9am–12pm or 2pm–4pm or Friday between 9am–12pm: (602) 805-1666 (Have you APS account number ready) Calls are first-come-first-serve.
During the call, a pre-screening will be conducted to determine your eligibility. If determined eligible, we will create an intake appointment and review the types of eligibility documents needed for your intake application.
What are the requirements for this assistance?
Must be an Arizona Public Service (APS) client.
Must be an Arizona State Resident.
Must have a balance greater than $0.00.
Must fall within the income guidelines.
The Low Income Home Energy Assistance program is called LIHEAP. They assist low income people and families with their heating and cooling bills. This program is therefore, a year long program that is available 12 months a year.
To qualify for the LIHEAP assistance, you need to qualify. We provide the current Federal Poverty Rates nationwide below.
You are automatically qualified for LIHEAP assistance if you participate in the SNAP food stamps program, TANF Temporary Assistance for Needy Families, or the SSI program through Social Security.
Persons In Family | Earnings (100% Fed Poverty Guideline) |
1 | $15,060 |
2 | $20,440 |
3 | $25,820 |
4 | $31,200 |
5 | $36,580 |
6 | $41,960 |
7 | $47,340 |
8 | $52,720 |
*Alaska and Hawaii have different rates for HUD federal poverty guidelines.
These numbers above represent 100% of the Federal Poverty Rate. In order to get legal aid from some offices, they use a sliding fee scale. When they use a sliding fee scale, the 100% rate can be different than 100%. In those cases, using for example a 200% federal poverty level, you will only need double the 100% number listed above to 200%.
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