Northeast Florida Community Action Agency - LIHEAP - Baker

Address: 96 West Lowder Street
Macclenny, FL - 32063
(904) 259-4481
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  • About Northeast Florida Community Action Agency - LIHEAP - Baker


    Through the Low-Income Home Energy Assistance Program, commonly known as LIHEAP, the Northeast Florida Community Action Agency (NFCAA) assists low-income households and individuals that are having financial hardship with immediate and emergency home energy needs. The NFCAA makes direct payments to utility companies whenever a family is struggling or is in danger of having their electricity disconnected. 


    Special Note:

    • Individuals/families seeking utility assistance must use the NFCAA’s automated appointment line to schedule appointments
    • Appointments are available as long as LIHEAP funds are available
    • Call the toll free number at 904-362-8052 (available 24 hours, 7 days a week)
    • Language accommodations are available



    The Low Income Home Energy Assistance program is called LIHEAP. They assist low income people and families with their heating and cooling bills. This program is therefore, a year long program that is available 12 months a year. To qualify for the LIHEAP assistance, you need to qualify. We provide the current Federal Poverty Rates nationwide below.

    You are automatically qualified for LIHEAP assistance if you participate in the SNAP food stamps program, TANF Temporary Assistance for Needy Families, or the SSI program through Social Security.


    Mission Statement

    Collaborating with community partners to stabilize vulnerable households and empower families in Northeast Florida to achieve self-sufficiency through education, employment, and advocacy.”*

    *From the Northeast Florida Community Action Agency - LIHEAP - Baker website

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    Federal Poverty Guidelines for 2024

    Persons In Family Earnings (100% Fed Poverty Guideline)
    1 $15,060
    2 $20,440
    3 $25,820
    4 $31,200
    5 $36,580
    6 $41,960
    7 $47,340
    8 $52,720


    *Alaska and Hawaii have different rates for HUD federal poverty guidelines.
    These numbers above represent 100% of the Federal Poverty Rate. In order to get legal aid from some offices, they use a sliding fee scale. When they use a sliding fee scale, the 100% rate can be different than 100%. In those cases, using for example a 200% federal poverty level, you will only need double the 100% number listed above to 200%.


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    Hours of Operation

    • Monday 8:00 AM - 5:00 PM
    • Tuesday 8:00 AM - 5:00 PM
    • Wednesday 8:00 AM - 5:00 PM
    • Thursday 8:00 AM - 5:00 PM
    • Friday 8:00 AM - 5:00 PM
    • Saturday closed
    • Sunday closed

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