Monday - Friday, 9 a.m. to 3 p.m.
New Opportunities provides utility assistance through the Family Development Centers. The sources of utility assistance include both the Low-Income Home Energy Assistance Program (LIHEAP), which aims to make energy affordable, and crisis assistance to prevent utility disconnection or to ensure an uninterrupted supply of fuel. LIHEAP is a federally-funded program that helps low-income families pay for a portion of their primary heating costs for the winter heating season. The assistance is based on household factors, such as income, household size, type of fuel, and type of housing. Crisis assistance may be available year-round to families requesting utility connection, service continuity, an emergency fill of propane or fuel oil, as well as assistance with furnace repair or replacement.
The Low Income Home Energy Assistance program is called LIHEAP. They assist low income people and families with their heating and cooling bills. This program is therefore, a year long program that is available 12 months a year.
To qualify for the LIHEAP assistance, you need to qualify. We provide the current Federal Poverty Rates nationwide below.
You are automatically qualified for LIHEAP assistance if you participate in the SNAP food stamps program, TANF Temporary Assistance for Needy Families, or the SSI program through Social Security.
| Persons In Family | Earnings (100% Fed Poverty Guideline) |
| 1 | $15,060 |
| 2 | $20,440 |
| 3 | $25,820 |
| 4 | $31,200 |
| 5 | $36,580 |
| 6 | $41,960 |
| 7 | $47,340 |
| 8 | $52,720 |
*Alaska and Hawaii have different rates for HUD federal poverty guidelines.
These numbers above represent 100% of the Federal Poverty Rate. In order to get legal aid from some offices, they use a sliding fee scale. When they use a sliding fee scale, the 100% rate can be different than 100%. In those cases, using for example a 200% federal poverty level, you will only need double the 100% number listed above to 200%.
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