Monroe County Department of Social Services

Address: 111 Westfall Rd., Rm B-14
Rochester, NY - 14620
(585) 753-6477
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  • About Monroe County Department of Social Services

    Senior Citizens HEAP (age 60 and over can apply here) (585) 244-8400 ext.
    102

    Other Certifies:

    Catholic Family Center (585) 753-6477


    After Hours Emergency contact:

    DHS (585) 442-1742



    The Low Income Home Energy Assistance program is called LIHEAP. They assist low income people and families with their heating and cooling bills. This program is therefore, a year long program that is available 12 months a year. To qualify for the LIHEAP assistance, you need to qualify. We provide the current Federal Poverty Rates nationwide below.

    You are automatically qualified for LIHEAP assistance if you participate in the SNAP food stamps program, TANF Temporary Assistance for Needy Families, or the SSI program through Social Security.

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    Federal Poverty Guidelines for 2024

    Persons In Family Earnings (100% Fed Poverty Guideline)
    1 $15,060
    2 $20,440
    3 $25,820
    4 $31,200
    5 $36,580
    6 $41,960
    7 $47,340
    8 $52,720


    *Alaska and Hawaii have different rates for HUD federal poverty guidelines.
    These numbers above represent 100% of the Federal Poverty Rate. In order to get legal aid from some offices, they use a sliding fee scale. When they use a sliding fee scale, the 100% rate can be different than 100%. In those cases, using for example a 200% federal poverty level, you will only need double the 100% number listed above to 200%.


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    • 0
      Nov 16, 2021

      Can I apply again I need more assistance with RGe

    Hours of Operation

    • Monday 8:00 AM - 4:00 PM
    • Tuesday 8:00 AM - 4:00 PM
    • Wednesday 8:00 AM - 4:00 PM
    • Thursday 8:00 AM - 4:00 PM
    • Friday 8:00 AM - 4:00 PM
    • Saturday closed
    • Sunday closed

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