United Community Action Network

Address: 280 Kenneth Ford Drive
Roseburg, OR - 97470
(541) 672-3421

About United Community Action Network

Toll-free number for Energy Assistance:

(855) 935-2542

Areas served:

Residents of both Douglas and Josephine County.

Additional Utilities help:

  • Wood Pellets
  • Oil
  • Propane
  • Natural Gas






The Low Income Home Energy Assistance program is called LIHEAP. They assist low income people and families with their heating and cooling bills. This program is therefore, a year long program that is available 12 months a year. To qualify for the LIHEAP assistance, you need to qualify. We provide the current Federal Poverty Rates nationwide below.

You are automatically qualified for LIHEAP assistance if you participate in the SNAP food stamps program, TANF Temporary Assistance for Needy Families, or the SSI program through Social Security.

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Federal Poverty Guidelines for 2024

Persons In Family Earnings (100% Fed Poverty Guideline)
1 $15,060
2 $20,440
3 $25,820
4 $31,200
5 $36,580
6 $41,960
7 $47,340
8 $52,720


*Alaska and Hawaii have different rates for HUD federal poverty guidelines.
These numbers above represent 100% of the Federal Poverty Rate. In order to get legal aid from some offices, they use a sliding fee scale. When they use a sliding fee scale, the 100% rate can be different than 100%. In those cases, using for example a 200% federal poverty level, you will only need double the 100% number listed above to 200%.


User questions & answers

Have you used the United Community Action Network service before? If so, please help our website users by answer these questions below.

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The office also has a toll-free number for the Energy Assistance Department. It is (855) 935-2542. Thank you.

Monday, November 29, 2021
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Hours of Operation

  • Monday 9:00 AM - 5:00 PM
  • Tuesday 9:00 AM - 5:00 PM
  • Wednesday 9:00 AM - 5:00 PM
  • Thursday 9:00 AM - 5:00 PM
  • Friday 9:00 AM - 5:00 PM
  • Saturday closed
  • Sunday closed

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