Lancaster County Assistance Office

Address: 832 Manor Street, P.O. Box 4967
Lancaster, PA - 17604
(717) 299-7411

About Lancaster County Assistance Office

LIHEAP (cash) 717-299-7543 LIHEAP (crisis)1-800-732-0018 (toll-free) or 717-299-7301

Hours of Operation:

Monday - Friday: 8:00 am -5:00 pm




The Low Income Home Energy Assistance program is called LIHEAP. They assist low income people and families with their heating and cooling bills. This program is therefore, a year long program that is available 12 months a year. To qualify for the LIHEAP assistance, you need to qualify. We provide the current Federal Poverty Rates nationwide below.

You are automatically qualified for LIHEAP assistance if you participate in the SNAP food stamps program, TANF Temporary Assistance for Needy Families, or the SSI program through Social Security.

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Federal Poverty Guidelines for 2024

Persons In Family Earnings (100% Fed Poverty Guideline)
1 $15,060
2 $20,440
3 $25,820
4 $31,200
5 $36,580
6 $41,960
7 $47,340
8 $52,720


*Alaska and Hawaii have different rates for HUD federal poverty guidelines.
These numbers above represent 100% of the Federal Poverty Rate. In order to get legal aid from some offices, they use a sliding fee scale. When they use a sliding fee scale, the 100% rate can be different than 100%. In those cases, using for example a 200% federal poverty level, you will only need double the 100% number listed above to 200%.


User questions & answers

Have you used the Lancaster County Assistance Office service before? If so, please help our website users by answer these questions below.

Has anyone ever used this service? How was it?


0
votes

Yes, my sister received LIHEAP assistance, big help over the winter months.

Wednesday, January 8, 2025
Do they help with deposits? What do I need to bring in?

Do you have any experience with the office personnel? How were they?


0
votes

They were GREAT !!!

Wednesday, January 8, 2025
How often can you apply for LIHEAP?

How much does liheap pay here?

What are the income limits for liheap?

Do I need to schedule an appointment?

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Reviews of Lancaster County Assistance Office
  • 0
    Jan 8, 2025

    Miss Barnett was very polite and professional, answered all my questions and calls to her. GREAT JOB. My sister was very grateful.

Hours of Operation

  • Monday 8:00 AM - 5:00 PM
  • Tuesday 8:00 AM - 5:00 PM
  • Wednesday 8:00 AM - 5:00 PM
  • Thursday 8:00 AM - 5:00 PM
  • Friday 8:00 AM - 5:00 PM
  • Saturday closed
  • Sunday closed

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