The Utility Assistance Program was created with the purpose of preventing utility disconnects and stabilize utility costs for low-income households. Panhandle Community Services helps the most vulnerable families paying their utilities by working with public and private funds.  Additionally, individuals are educated on how to reduce their utility costs and budgeting for their utilities.

Eligibility:

• Current outstanding utility bill(s) - Applicant's name must be on the bill
• Reside at the house
• Be at or below 150% of the current U.S. Poverty Guidelines
• Current Driver’s license, or other government issued photo ID
• Social Security Numbers for all household members
• Proof of citizenship for all household members including children
• Proof of income for at least 30 days (Unemployment, workers Compensation, Pension, Child support, etc.)

To Apply:

• Please schedule an appointment for utility assistance at 1-855-459-3716 (24/7)
• Apply online

The Low Income Home Energy Assistance program is called LIHEAP. They assist low income people and families with their heating and cooling bills. This program is therefore, a year long program that is available 12 months a year. To qualify for the LIHEAP assistance, you need to qualify. We provide the current Federal Poverty Rates nationwide below.

You are automatically qualified for LIHEAP assistance if you participate in the SNAP food stamps program, TANF Temporary Assistance for Needy Families, or the SSI program through Social Security.

Mission Statement

Our Mission is to work with community partners to change lives and lead change for low-income people bridging the gap from poverty to self-sufficiency.”*

*From the Panhandle Community Services website

Federal Poverty Guidelines for 2024

Persons In Family	Earnings (100% Fed Poverty Guideline)
1	$15,060
2	$20,440
3	$25,820
4	$31,200
5	$36,580
6	$41,960
7	$47,340
8	$52,720

*Alaska and Hawaii have different rates for HUD federal poverty guidelines.
These numbers above represent 100% of the Federal Poverty Rate. In order to get legal aid from some offices, they use a sliding fee scale. When they use a sliding fee scale, the 100% rate can be different than 100%. In those cases, using for example a 200% federal poverty level, you will only need double the 100% number listed above to 200%.

User questions & answers

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